California State University, Fresno is a public university and part of the 23 campus California State University system. The Academic Records Department (Registrar) is responsible for providing excellent customer service to students, faculty, staff and the community that require official academic records.
When a grant became available to improve the efficiency of the Department, it was decided to digitally convert thousands of academic records that were archived on physical microfilm.
The Department issued an RFP with the initial intention of scanning the microfilm records to PDF and leveraging an existing document management system. However, when presented with the Digital ReeL alternative, the competitive price, nonproprietary image format (PDF, TIFF) and easy-to-use viewer made it the best option for the Department’s records.