The Duluth, Minnesota City Clerk’s Office handles elections, voter registration, and the issuance of certain licenses and permits, such as liquor licenses, pet licenses, and general business, among others. The City Clerk serves as Secretary to the City Council and handles City Council record keeping of meetings.
Bobbi Pirkola, Assistant City Clerk, states, “We were having issues with our physical microfilm archive. It was difficult to find information requested, it would not print properly, and often the words printed out were terrible and in some cases illegible. We put a microfilm scanning project into the budget and started to research solutions.”
“We talked to colleagues across the County and conducted our own research”, continues Pirkola. “After reviewing approximately four different products to convert microfilm, we selected BMI Imaging’s Digital ReeL because it was the simplest and most effective product for our Office.”