“I have been with San Luis Obispo County for over 30 years. BMI Imaging is an A+ vendor and the best one I have worked with. The team was near instant in their responsiveness, they collaborated with us throughout the entire process and were able to offer custom options unique to our environment.”

– Charron Sparks | Assistant Assessor


The role of the Assessor’s Office in County Government is to discover, inventory, and value all real and personal property in the County. Other responsibilities of the Assessor include creating and maintaining assessment maps and updating property ownership records for all County property.

Charron Sparks, Assistant Assessor, states that “Historically, our Department used to live and die on paper, but we have been embarking on a strategy of taking property records into the digital age.”

A key part of this overall strategy started in 2005 when the Assessor moved buildings. Several years following, it was determined the paper records transferred to the new building were too heavy, causing a liability risk for the County in the event there should be exceedingly high winds or an earthquake. Having worked successfully with BMI Imaging in the past, the County relied on the partnership to help digitize the records and import them into an existing OpenText application.


  • Nearly 38 tons of physical paper caused structural risk to the Assessor’s building
  • Liability risk required timely digitization project


  • 2.5 million pages of building records, parcel diaries, and history records digitally scanned at BMI’s secure conversion facility
  • Transportation of paper records to and from the County twice a month
  • Digital files uploaded via FTP to County OpenText document management system


  • Collaboration on custom indexing schemas for unique document types
  • High quality scanned image records offer easy retrieval and viewing within OpenText document management system