Phoenix Police Department (PHX PD) is comprised of more than 3,800 officers and support personnel who protect a population of more than 1.55 million. PHX PD is responsible for patrolling almost 516 square miles – the biggest city from a geographical standpoint in the country.
PHX PD has been a national leader, implementing many technological and procedural improvements – from the first police radio system in Arizona to the newest 800MHZ system. While obtaining its ISO 9001:2000 certification, PHX PD recognized that retrieving incident reports from its vast microfilm archive was a process that could be significantly improved.
While mapping their process it became evident that digitizing the microfilm would save time in responding to their customers. After evaluating 8 potential solutions, PHX PD selected Digital ReeL for its 100% conversion accuracy, image quality, ease of use and cost effectiveness.