In the realm of large-scale digitization projects, adopting a phased, strategic approach is vital for a smooth rollout. Similar to the “Escalation of Force” in military tactics–gradually intensifying actions to meet the situation–a phased strategy in project management ensures organizations slowly expand from concept to execution. This article guides you through the journey, starting at the initial point of contact (POC) and progressing to full project deployment, highlighting how each phase, from pilot projects to complete implementation, evolves.
The First Point of Contact (POC)

The initial meeting with a client is vital in laying the groundwork for a successful digitization project. This marks the beginning of the discovery phase, which involves discussions focused on grasping the client’s specific needs, concerns, and expectations. It’s crucial to evaluate the project’s scope during this stage: pinpointing which materials need digitizing, recognizing potential hurdles, and clarifying the desired outcomes.
Introducing the concept of small, manageable projects is essential at this juncture.
Project Sample: Testing the Waters
Once you connect with a scanning company, you may want to get an idea of how they’ll operate and what results you can expect if you move forward with them. At this stage, you’ll often proceed with a project sample. This step involves digitizing a small collection of materials, usually on a complimentary basis, to gain insights into their nuances and how best to digitize and process them. The objective is to recognize the intricacies of the material and potential project scope, identify any special requirements or obstacles, and determine the necessary technical specifications for the digitization process.
Delivering a project sample serves a dual purpose: it helps uncover potential challenges with the materials and establish clear expectations for subsequent phases, as well as lets you get an understanding and feel for working with the scanning company.
The Pilot Project: Trial Run
The pilot project is, in some cases, typically with a more complex scope of work, the subsequent step in escalating a digitization project. Here, the process becomes more intense compared to the sample. Typically perceived as a paid trial, this phase involves digitizing a more substantial segment of the project, though it remains a fraction of the entire undertaking. The pilot serves as the initial comprehensive examination of systems and workflows.
Key elements of the pilot include:
- Setting clear goals: It’s essential to define system functionality, establish timelines, and determine quality assurance benchmarks.
- Feedback loops: This phase is all about gaining insights into the digitization process’s performance. Any obstacles faced during the pilot are tackled and adaptations are made, ensuring a seamless transition to full-scale implementation.
- Test processes: Acting as an intermediary stage, the pilot tests the waters between the initial sample and the expansive project launch.
A successful pilot gives both parties a definitive grasp of the project’s potential, affirming that systems and workflows meet the client’s demands effectively.
Moving from M1 to Full-Scale Project
Once the pilot phase reaches success, it’s time to move onto the next stage: the first full-scale implementation (Milestone 1 Proof of Concept, “M1”). Here, the project shifts from a trial run to a more significant, impactful stage. The achievements of the pilot phase provide the foundation for scaling up the project effectively.
Getting an M1 started happens after you’ve decided to move forward with a scanning company: you have the scope of work and contract in place, and now it’s time to execute.
During the M1 phase, the processes that proved successful in the pilot are utilized to create your project’s unique work flow and refined for greater efficiency and effectiveness. Elements such as security, storage, and workflow refinements are crucially integrated into the project, paving the way for its success on a larger scale. This phase is essential as it marks the transition from a smaller, limited scope to a wider-reaching, ambitious initiative.
Launching the Full Project
Once the M1 stage is successfully executed and approved, you’re now ready to propel your digitization project into its full-scale deployment. This pivotal moment marks where all your previous efforts harmonize to bring the comprehensive scope of your project to life.
Embarking on this full-scale launch introduces its own batch of challenges. Managing a greater quantity of resources, tweaking systems, and maintaining consistency across the project are crucial aspects to tackle. It’s essential to manage the project and make modifications as needed to ensure the outcomes meet the envisioned goals and expectations. Don’t worry, though–your scanning company and, more specifically, your Project Leader bears the weight of managing the project for you!
Throughout this phase, ongoing evaluation and support are vital to promptly address any hiccups that may occur as the project expands. This proactive approach ensures the project adheres to quality standards and remains on its intended path.
In Closing
The Escalation of Force method in digitization projects is a strategic way for organizations to gradually tackle larger endeavors by breaking them down into manageable stages. Initiating with small-scale pilots and samples helps you reduce risks while assessing systems, workflows, and expectations. Each stage—sample, pilot, and M1—builds on its predecessor, ensuring seamless progression towards full-scale implementation.
This step-by-step approach guarantees that every phase is meticulously planned, evaluated, and enhanced, paving the way for a successful, comprehensive digitization project. If you’re set to embark on your digitization journey, reach out to us today for a consultation and start your path towards a more efficient, secure, and streamlined document management system.
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Further Reading
You’ve Been Misled About the Challenges of Microfilm Digitization
Many organizations are misled about the challenges of microfilm digitization. This blog debunks common misconceptions and explains how digitization can be a smooth, effective process when done correctly.
3 Pain Points of Records Managers and How to Avoid Them
Managing large quantities of records can be a daunting task. This article outlines three common pain points for records managers and offers strategies to overcome them with digitization solutions.
Working With a Scanning Vendor vs. Scanning Partner
Choosing the right scanning partner is crucial for a successful project. In this blog, we explore the differences between a scanning vendor and a scanning partner, and how a true partnership can drive project success.